Service Engineer

Vacancy: Service Engineer

Location: Swanmore, SO32 2SA

We are a family business and have been growing our business for the last 30 years even through the pandemic. We are always on the lookup for like minded people who want to play a part in our business.

We at System Insight continue to go from strength to strength and we are always on the look out for people to join our team.

Include the details of the job you are applying for with a copy of your CV and your contact details.

JOB TITLE                 Service Engineer

REPORTING TO      Technical Manager

Purpose & objectives of the role

The role involves working as part of a dedicated team to build, configure, install, and support quality automated photographic solutions.

As a Service Engineer you will be expected to undertake work tasks allocated by more senior members of the Technical Team.  The role includes, building, configuring, installing, commissioning and service of systems and equipment, ensuring detailed reporting and feedback is provided.

The role involves travel to various sites across the UK as well as some international travel and unsociable hours. Additionally, the role involves workshop-based servicing and repairs of photographic equipment, and a large amount of customer support.

Main Duties & Responsibilities

  • Configuration of IT and photographic equipment.
  • Installation and servicing of our turnkey solutions within the UK & Europe – Hardware and software.
  • Technical support (remote desktop, phone, email & face to face).
  • Out of hours support. 
  • Maintenance and repair of systems.
  • Additional requirements as may reasonably be expected.

Job Location

  • Split between office (Southampton SO32) and client sites.
  • It is anticipated that this role will require regular travelling, and this would be subject to seasonal requirements at our Image Insight partner sites.